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CDW Financial Model

IT Services Company Financials Example (Free Excel Download)

CDW Corporation is a leading multi-brand provider of information technology solutions to business, government, education, and healthcare customers in the United States, the United Kingdom, and Canada.

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About this model

This model evaluates the equity valuation and cash flow generation capacity of CDW Corporation to help an equity research analyst determine a target price, focusing heavily on the impact of product mix shifts (hardware vs. software/services) on gross margins and the working capital intensity of its distribution business model.

CDW Corporation is a leading multi-brand provider of information technology solutions to business, government, education, and healthcare customers in the United States, the United Kingdom, and Canada. The company acts as a critical intermediary in the fragmented IT channel, advising on, procuring, and integrating technology products and services from over 1,000 vendor partners.

  • Business segments (2025 reporting structure): Corporate (~42%), Public (~38%), Small Business (~8%), and Other/International (~12%).
  • Key geographies: United States (~88%), United Kingdom and Canada (~12%).
  • Business model type: Asset-light value-added reseller and IT solutions provider. The company utilises a drop-ship model for a significant portion of its hardware sales, keeping inventory risk low.
  • Competitive position: A Fortune 500 company and the largest corporate IT reseller in the US, competing with Insight Enterprises, TD Synnex, PC Connection, and direct sales forces of major OEMs (Dell, HP, Cisco).
  • Recent major events: The company is realigning its segment reporting in FY2026 to "Commercial", "Government", and "Education". Historically, the 2021 acquisition of Sirius Computer Solutions significantly increased its services and cloud capabilities, structurally elevating its gross margin profile.

The downloadable CDW financial model includes SEC-sourced historical financials, forecast assumptions, core operating schedules, and valuation outputs in an Excel workbook built for review and scenario analysis.

A turnkey financial model

Live formulas, no hardcoded values

Outputs are driven by live formulas, so the workbook updates from its assumptions instead of relying on hardcoded results.

All assumptions in one tab

Inputs are clearly marked in the Assumptions tab and separated from calculations, making it clear what to change and what to leave intact.

Statements always balancing

For integrated-statement models, the balance sheet, cash flow, and supporting schedules tie through properly.

Distinct schedules for clarity

Debt, working capital, taxes, and cash flow can get messy quickly. We group calculations in clear schedules, not across disconnected tabs.

No hidden macros or external links

There are no unexplained external workbook links or macros to undermine auditability or portability.

Changes flow through the model

Update a key driver and see the impact carry through the forecast, financing, and return outputs. We never use hardcoded numbers in formulas.

Historicals & AssumptionsCDW financial model

Source: SEC EDGAR · values in USD

Line itemFY2021FY2022FY2023FY2024FY2025
Revenue$20.82B$23.75B$21.38B$21.00B$22.42B
Gross profit$3.57B$4.69B$4.65B$4.60B$4.87B
Operating income$1.42B$1.74B$1.68B$1.65B$1.66B
Net income$988.6M$1.11B$1.10B$1.08B$1.07B

Forecast assumptions

Defaults used in the downloadable model. Forecast horizon: FY2026–FY2030.

Revenue growth
4.3%
COGS % of revenue
81.4%
R&D % of revenue
0.0%
SG&A % of revenue
11.6%
D&A % of revenue
1.4%
Effective tax rate
23.3%
See 8 more
Capex % of revenue
0.8%
Net working capital % of revenue
8.9%
Other assets % of revenue
56.5%
Other liabilities % of revenue
33.8%
Annual debt paydown
5.0%
Interest rate on debt
4.5%
Dividend payout ratio
26.2%
Buybacks % of net income
65.9%

How to build a detailed financial model for CDW

A complete walkthrough of every driver, margin, working-capital input, and capital-allocation assumption used in the downloadable model.

Revenue Deep Dive

CDW reports revenue primarily by customer channel, but gross margin is driven by product type (Hardware, Software, Services). The model must forecast by customer channel to match the 10-K.

  • Corporate Segment
  • Revenue driver formula: Prior Year Corporate Revenue x (1 + Corporate Growth Rate)
  • Historical growth rate: 1-7% (highly dependent on corporate IT budget cycles; $9.44 billion in 2025).
  • Key growth levers and headwinds: Enterprise digital transformation, AI infrastructure upgrades, offset by macroeconomic uncertainty delaying large capital projects.
  • Seasonality: Strongest in Q4 as corporations exhaust annual IT budgets.
  • Public Segment
  • Revenue driver formula: (Government Rev + Education Rev + Healthcare Rev)
  • Historical growth rate: 2-6% ($8.54 billion in 2025).
  • Key growth levers and headwinds: Federal and state budget cycles, E-Rate funding for schools, healthcare digitisation.
  • Seasonality: Highly seasonal. Q3 is the strongest quarter due to the US Federal Government fiscal year-end (September) and the back-to-school season for Education.
  • Small Business Segment
  • Revenue driver formula: Prior Year Small Business Revenue x (1 + Small Business Growth Rate)
  • Historical growth rate: Cyclical, ranging from negative to +13% ($1.73 billion in 2025).
  • Key growth levers and headwinds: Most sensitive to macroeconomic conditions and interest rates.
  • Other (UK and Canada)
  • Revenue driver formula: Prior Year Other Revenue x (1 + Other Growth Rate) + FX Impact
  • Historical growth rate: 5-10% ($2.72 billion in 2025).
  • Key growth levers and headwinds: International expansion, currency translation (GBP and CAD to USD).

*Revenue Recognition Note:* CDW recognises software-as-a-service (SaaS) and certain warranties on a "netted down" basis. They record only the agent fee or commission as revenue, which carries a 100% gross margin. This mix shift artificially depresses top-line revenue growth while expanding gross margin percentages.

Cost Structure

Variable Costs / COGS

  • Line-by-line breakdown: Cost of hardware, cost of software licenses, and cost of delivering services (third-party service providers and internal engineering staff).
  • Gross margin range: 21.5% to 22.8% (21.7% in FY2025).
  • Key input costs: OEM hardware pricing. CDW passes price increases to customers, maintaining margin stability.
  • How COGS scales: Scales linearly with hardware volume, but overall COGS grows slower than revenue as the mix shifts toward netted-down software and high-margin services.

Operating Expenses

  • SG&A: The largest component is coworker compensation, heavily weighted toward sales commissions. SG&A typically runs at 13.5% to 14.5% of revenue ($3.22 billion in 2025).
  • R&D: Not material; CDW is a distributor, not an OEM.
  • Depreciation & Amortisation: Runs at ~1.5% to 2.0% of revenue, heavily skewed toward amortisation of acquisition-related intangibles (Sirius).
  • Stock-Based Compensation: Runs at ~0.3% of revenue.
  • Restructuring / one-time charges: Occasional workplace optimisation and transformation-related costs.

Margin Profile

  • Gross margin: 21.5% - 22.8% (expanding due to software/services mix).
  • Operating margin (GAAP): 7.4% - 7.9% (7.4% in 2025).
  • Operating margin (Non-GAAP): 8.9% - 9.5% (adds back acquisition amortisation and equity compensation).
  • Net margin: ~4.5% - 5.0%.

Balance Sheet Structure

  • Total assets: Approximately $13 billion to $14 billion.
  • Key asset categories: Accounts Receivable, Inventory, Goodwill, and Intangible Assets.
  • Goodwill & intangibles: Represents over 40% of total assets, a legacy of the Sirius acquisition and the company's own LBO history.
  • Working capital profile:
  • Days Sales Outstanding (DSO): 60 - 70 days.
  • Days Inventory Outstanding (DIO): 15 - 20 days (extremely efficient due to the drop-ship model where vendors ship directly to the end customer).
  • Days Payable Outstanding (DPO): 50 - 60 days.
  • Net working capital as % of revenue: Typically 8% to 10%.
  • Working capital dynamic: CDW requires working capital to grow. When revenue spikes, accounts receivable spikes faster than payables, consuming cash.
  • PP&E: Very low (under 2% of assets). Primarily distribution centres and internal IT systems.
  • Right-of-use assets: Operating leases for office space and distribution centres, approximately $200 million.

Capital Expenditure & Investment

  • Capex as % of revenue: 0.5% to 1.0% (highly asset-light).
  • Maintenance vs. growth split: 60% maintenance (IT systems, facility upkeep), 40% growth (e-commerce platform enhancements).
  • Capitalised software: Material component of capex, representing internal-use software development.
  • M&A pattern: Bolt-on acquirer focused on adding technical capabilities (cloud, cybersecurity, managed services) rather than purely buying revenue.

Debt & Capital Structure

  • Total debt: Approximately $5.5 billion.
  • Debt/EBITDA ratio: Target is 2.0x to 3.0x. Currently operating at ~2.4x.
  • Credit rating: Investment grade (Baa2/BBB).
  • Key debt instruments: Senior unsecured notes (various maturities) and a revolving credit facility.
  • Maturity profile: Well-laddered with maturities extending beyond 2030.
  • Interest rate profile: Predominantly fixed-rate senior notes.
  • Share repurchase programme: Highly active. The Board authorised a $750 million increase in February 2025.
  • Dividend policy: Progressive dividend policy. Currently paying $0.63 per quarter ($2.52 annualised), representing a payout ratio of approximately 25-30% of Net Income.

Cash Flow Characteristics

  • Operating cash flow conversion: OCF / Net Income typically ranges from 1.1x to 1.4x, driven by high non-cash D&A charges.
  • Free cash flow margin: 4.0% to 5.5% of revenue.
  • Major non-cash items: Amortisation of intangibles is the largest bridge between Net Income and OCF.
  • Working capital cash flow impact: A major swing factor. In high-growth years, working capital consumes hundreds of millions in cash. In flat or down years, working capital unwinds and generates massive cash flow.
  • Capex intensity: Minimal, ensuring almost all operating cash flow converts to free cash flow.

Sheet Structure

  1. Assumptions: Hardcoded drivers for macroeconomic inputs, segment growth rates, margin profiles, working capital days, and capital allocation targets.
  2. Scenarios: Base, Bull, and Bear toggles linked to the Assumptions sheet.
  3. Revenue & Gross Margin: Forecasts Net Sales by segment (Corporate, Small Business, Public, Other) and calculates Gross Profit based on an implied Hardware/Software/Services mix.
  4. Operating Expenses: SG&A breakdown (coworker costs vs. other), D&A schedule, and stock-based compensation.
  5. Income Statement: GAAP and Non-GAAP views, mirroring the 10-K structure down to Net Income and EPS.
  6. Balance Sheet: Assets, Liabilities, and Equity. Must include specific lines for Goodwill, Intangibles, and Accounts Receivable.
  7. Working Capital: Schedules for AR, Inventory, and AP driven by DSO, DIO, and DPO.
  8. Debt Schedule: Tranches of Senior Notes, Revolver balance, interest expense calculation, and mandatory repayments.
  9. Cash Flow Statement: Indirect method starting from Net Income, adjusting for D&A, working capital changes, capex, dividends, and buybacks.
  10. Valuation (DCF): Unlevered free cash flow build, WACC calculation, terminal value, and implied share price.
  11. Returns & Capital Allocation: Tracks the dividend payout, share repurchase capacity based on the 2.0x-3.0x leverage target, and ending share count.

Key Financial Relationships

  1. `Corporate Segment Revenue = Prior Year Corporate Revenue * (1 + Corporate Growth Rate)`
  2. `Public Segment Revenue = Government Revenue + Education Revenue + Healthcare Revenue`
  3. `Total Net Sales = Corporate + Small Business + Public + Other`
  4. `Gross Profit = Total Net Sales * Blended Gross Margin %` *(Note: Blended margin expands as Software/Services outgrow Hardware)*
  5. `SG&A Expense = Total Net Sales * SG&A % of Revenue`
  6. `Non-GAAP Operating Income = GAAP Operating Income + Amortisation of Intangibles + Equity-Based Compensation + Transformation Costs`
  7. `Accounts Receivable = (DSO / 365) * Total Net Sales`
  8. `Inventory = (DIO / 365) * Cost of Goods Sold`
  9. `Accounts Payable = (DPO / 365) * Cost of Goods Sold`
  10. `Change in Net Working Capital = (Current Year AR + Current Year Inventory - Current Year AP) - (Prior Year AR + Prior Year Inventory - Prior Year AP)`
  11. `Interest Expense = Average Total Debt * Weighted Average Interest Rate`
  12. `Share Repurchases = Free Cash Flow - Dividends Paid - Debt Principal Repayments` *(Assuming excess cash is returned to shareholders)*
  13. `Ending Diluted Shares = Beginning Diluted Shares - (Share Repurchases / Average Share Price)`
  14. `Dividends Paid = Annual Dividend Per Share * Ending Diluted Shares`

Cross-Sheet Dependencies

  • The Assumptions sheet dictates the growth rates and margin profiles on the Revenue & Gross Margin and Operating Expenses sheets.
  • Revenue & Gross Margin feeds the top line of the Income Statement and drives the AR calculation on the Working Capital sheet.
  • Operating Expenses feeds the Income Statement and provides the D&A add-back for the Cash Flow Statement.
  • The Working Capital sheet calculates the change in NWC, which is a critical line item on the Cash Flow Statement.
  • The Cash Flow Statement determines the cash available for debt paydown or share repurchases, feeding the Debt Schedule and Returns & Capital Allocation sheet.
  • The Debt Schedule calculates interest expense, which creates a circularity with the Income Statement (Net Income -> Cash Flow -> Debt Balance -> Interest Expense).

Sign Convention

  • Income Statement: Revenue and Gross Profit are positive. Expenses (COGS, SG&A, Interest, Taxes) are positive numbers subtracted in subtotal formulas.
  • Balance Sheet: All assets, liabilities, and equity balances are positive.
  • Cash Flow Statement: Net Income and non-cash add-backs are positive. Cash inflows (e.g., increase in AP, debt issuance) are positive. Cash outflows (e.g., increase in AR, capex, dividends, share buybacks) are negative.
  • Working Capital Schedule: DSO, DIO, and DPO are positive integers.

Things Most Likely to Go Wrong

  • Working Capital Cash Flow Reversal: Builders often fail to capture that a decline in revenue generates massive cash flow for CDW as AR unwinds. Ensure the Change in NWC formula correctly outputs a positive cash flow when assets decrease.
  • Netted Down Revenue Distortion: Software-as-a-Service sales are booked net of cost. A shift toward SaaS lowers top-line revenue growth but increases Gross Margin %. The model must not penalise profitability for lower top-line growth if driven by this mix shift.
  • Acquisition Amortisation: CDW has heavy amortisation from the Sirius acquisition. This must be added back to calculate Non-GAAP Operating Income and Non-GAAP EPS, which is the metric management and Wall Street focus on.
  • Segment Realignment: CDW is changing its reporting segments in 2026 to Commercial, Government, and Education. The model should be built using the 2025 structure (Corporate, Small Business, Public, Other) as historical data for the new segments is not yet fully available.
  • Average Daily Sales: CDW frequently references "Average Daily Sales" because selling days vary by quarter (e.g., 63 vs 64 days). For an annual model, this washes out, but quarterly builds must adjust for selling days.
  • Circularity in Share Repurchases: Using excess cash to buy back shares reduces the share count, which increases EPS, which changes the share price assumption, which changes the number of shares bought back. Break this by using a hardcoded average share price for the buyback calculation.
  • Interest Income vs Expense: CDW reports "Interest expense, net". Ensure the model captures interest earned on cash balances to offset gross interest expense.
  • Constant Currency: The "Other" segment (UK/Canada) is subject to FX swings. The model should forecast in constant currency and apply an FX overlay if necessary.

Validation Checks

  • "Gross margin should be in the 21.5% - 23.0% range; flag if outside this band as it implies an unrealistic product mix."
  • "Operating margin (GAAP) should remain between 7.0% and 8.5%."
  • "DSO must remain between 60 and 70 days; DIO must remain under 25 days due to the drop-ship model."
  • "Net Leverage (Net Debt / Adjusted EBITDA) should remain between 2.0x and 3.0x per management's stated capital allocation policy."
  • "Balance sheet must balance: Total Assets = Total Liabilities + Equity in every period."
  • "Free Cash Flow conversion (FCF / Non-GAAP Net Income) should be > 80%."
  • "Capex as a % of revenue should not exceed 1.5%."
  • "Dividend payout ratio should remain between 20% and 35% of Net Income."

Key Assumptions (Default Values)

AssumptionDefault ValueUnitRationale
Corporate Segment Growth5.0%Rebound in enterprise IT spending following 2024/2025 digestion periods.
Small Business Segment Growth6.0%Highly cyclical segment recovering with stabilising interest rates.
Public Segment Growth4.0%Steady government spending and healthcare digitisation, offset by slower education funding.
Other Segment Growth5.0%Continued expansion in UK and Canadian markets.
Blended Gross Margin22.0%Continued mix shift toward netted-down software and high-margin services.
SG&A as % of Revenue14.2%In line with 2025 actuals, reflecting higher coworker compensation and transformation costs.
D&A as % of Revenue1.8%Driven by ongoing amortisation of Sirius acquisition intangibles.
Effective Tax Rate24.5%Blended US, UK, and Canadian statutory rates.
Days Sales Outstanding (DSO)65DaysHistorical average reflecting standard B2B payment terms.
Days Inventory Outstanding (DIO)18DaysExtremely low due to reliance on vendor drop-shipping.
Days Payable Outstanding (DPO)55DaysStrong negotiating power with OEM partners.
Capex as % of Revenue0.8%Asset-light business model requiring minimal physical infrastructure.
Weighted Average Interest Rate4.5%Blended rate on existing senior notes and revolver.
Annual Dividend Per Share2.52$Based on Q1 2026 declared quarterly dividend of $0.63.
Diluted Share Count132.1MillionsActual ending share count for FY2025.
Target Net Leverage Ratio2.5xMidpoint of management's 2.0x - 3.0x target range.
WACC8.5%Standard discount rate for a stable, investment-grade distributor.
Terminal Growth Rate2.0%Long-term GDP growth proxy.

Data Sources & Benchmarks

  • Filings: SEC EDGAR (Form 10-K, 10-Q, 8-K) and the CDW Investor Relations website (investor.cdw.com) for supplemental earnings slides and Non-GAAP reconciliations.
  • Key Peers for Benchmarking: Insight Enterprises (NSIT), TD Synnex (SNX), PC Connection (CNXN), and ePlus (PLUS).
  • Industry Data Sources: Gartner and IDC for global IT spending forecasts, device shipment data (PCs, servers), and cloud infrastructure growth rates.
  • Consensus Estimates: Bloomberg or FactSet for Wall Street consensus on revenue growth and Non-GAAP EPS.
  • Proprietary Data: Canalys for IT channel partner market share and vendor program changes.

Sources

Frequently asked

What kind of company is CDW Corporation and what services does it provide?+

CDW Corporation is a leading multi-brand provider of information technology solutions to business, government, education, and healthcare customers. The company acts as a critical intermediary, advising on, procuring, and integrating technology products and services from over 1,000 vendor partners.

How does CDW Corporation generate its revenue across different customer segments?+

CDW generates revenue primarily through its Corporate, Public, and Small Business segments, with growth influenced by factors like corporate IT budget cycles, federal and state budgets, and healthcare digitization. The Public segment, for instance, sees strong seasonality in Q3 due to government fiscal year-end and back-to-school season.

What are the key assumptions regarding CDW's operational efficiency and capital expenditure in the financial model?+

The financial model assumes a COGS as a percentage of revenue of approximately 81.4% and Selling, General, & Administrative (SGA) expenses around 11.6% of revenue. Capital expenditure is modeled as a low percentage of revenue, approximately 0.78%, reflecting CDW's asset-light business model.

What specific aspects of CDW's business model are crucial for its equity valuation and cash flow analysis?+

The equity valuation and cash flow generation capacity of CDW are heavily influenced by product mix shifts, specifically the proportion of hardware versus software/services, which impacts gross margins. Additionally, the working capital intensity of its distribution business model is a critical factor in cash flow analysis.

Is there a downloadable financial model available for CDW Corporation, and what is its forecast horizon?+

Yes, a downloadable Excel financial model is available for CDW Corporation, designed to help equity research analysts determine a target price. This model provides a forecast horizon spanning from FY2026 through FY2030.

How does CDW's working capital profile impact its financial model and cash flow?+

CDW's working capital profile, characterized by efficient Days Inventory Outstanding (15-20 days) due to its drop-ship model, is crucial for the financial model. Net working capital is typically 8% to 10% of revenue, and the company requires working capital to grow, as accounts receivable can spike faster than payables, consuming cash.

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