VHVitable Health Financial Model
InsurTech Startup Financials (Free Excel Download)
Affordable primary & urgent care health coverage for SMB living-wage employees, delivered via telehealth and at-home nurse practitioner visits.
professionals from Deloitte
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About this model
Vitable Health offers affordable primary and urgent care for living-wage employees through telehealth and at-home nurse-practitioner visits. It bundles care with catastrophic coverage to create a lower-cost employer health benefit.
The product is priced at $50 per member per month and distributed through brokers, with future routes through self-insured employers, gig workers, and HR platforms. Its care model is designed to avoid the cost of facility-heavy alternatives.
The model is PMPM healthcare revenue. Members, employer groups, price, enrollment, utilization, clinician capacity, care cost, and retention build revenue and margin. Broker productivity, medical quality, and home-visit economics determine scale.
A turnkey financial model
Live formulas, no hardcoded values
Outputs are driven by live formulas, so the workbook updates from its assumptions instead of relying on hardcoded results.
All assumptions in one tab
Inputs are clearly marked in the Assumptions tab and separated from calculations, making it clear what to change and what to leave intact.
Statements always balancing
For integrated-statement models, the balance sheet, cash flow, and supporting schedules tie through properly.
Distinct schedules for clarity
Debt, working capital, taxes, and cash flow can get messy quickly. We group calculations in clear schedules, not across disconnected tabs.
No hidden macros or external links
There are no unexplained external workbook links or macros to undermine auditability or portability.
Changes flow through the model
Update a key driver and see the impact carry through the forecast, financing, and return outputs. We never use hardcoded numbers in formulas.
About Vitable Health

How to build a detailed financial model for Vitable Health
A complete walkthrough of the business, drivers, and assumptions behind the downloadable Vitable Health model - distilled from its pitch deck and publicly available information.
Product & value proposition
- "Kaiser for primary and urgent care" for living-wage workers.
- Independent contractor nurse practitioners (NPs) supported by on-call physicians.
- Care delivery: telehealth + at-home visits (broader scope than telehealth alone, still cheaper than on-site facility).
- Bundled with third-party high-deductible catastrophic insurance to create ACA-compliant plan at lower total cost to employer and employee.
- Value to employer: avoids ACA penalty ($2,320/employee for 50+ employee firms) and offers competitive benefit to attract/retain workers.
- Value to employee: replaces unaffordable traditional plan ($250/month) or uninsured status; prevents costly ER visits.
- Care mix addressed: Urgent Care 45%, Preventative Care 29%, Non-urgent Acute Care 16%, Chronic Care 10%.
Market
- 65M U.S. employees earning under $15/hr (42.4% of working Americans).
- TAM: $39B - calculated as $600/yr × 65M living-wage U.S. workers.
- SAM (Philadelphia area): ~$1B.
Revenue model
- Price: $50/month per member (PMPM).
- Annualized revenue per member: $600/yr.
- Channel: Bundled into third-party high-deductible catastrophic insurance plans; sold via insurance brokers (pilot with "largest insurance broker in Philadelphia").
- Future channels: self-insured employers, on-demand/gig workers, HR/payroll platforms.
- Revenue recognition: subscription (PMPM); B2B2C - employer or broker relationship, member is end consumer.
- Cost of delivery: NP contractors + on-call physician oversight; no facility overhead.
Traction & metrics
- Insurance broker pilot: Partnership with "largest insurance broker in Philadelphia" in trial.
- Founder background: Family-run home healthcare company; <15% employee enrollment in $250/month plan due to cost.
- No revenue, member count, growth rate, or retention figures disclosed in deck.
Unit economics
- Revenue per member: $600/yr.
- Traditional employer health insurance: $6,000/yr premium, employer pays ~50% ($3,000/yr/employee).
- Employee cost under legacy plan: ~$250/month ($3,000/yr).
- Vitable price: $50/month ($600/yr) - ~80% cheaper for employee vs. legacy plan.
Competition / moat
- Implicit competitive positioning: Traditional group health insurance (expensive, low enrollment) and uninsured status.
- Moat claims: IC NP model keeps delivery cost low; at-home visits extend telehealth scope without facility cost; ACA-compliant bundled product is a structural distribution advantage.
- Network effects / data moat: Not discussed.
Team & funding ask / use of funds
- Founder: Healthcare small-business background (family home healthcare company), Penn State, Microsoft, Vitable.
Recommended financial model
- Archetype + why: Healthcare subscription / PMPM model (similar to digital health or direct primary care). Revenue is purely member-count × $50/month. Cost structure is utilization-driven (NP contractor hours per visit × visit rate per member). This is not SaaS (no software seat), not insurance (no risk pool / loss ratio), and not marketplace - it's a subscription care delivery business sold B2B2C through brokers and employers.
- Forecast horizon & granularity: 3 years monthly (months 1–36). Monthly needed to model broker pipeline ramp, employer cohort onboarding, and NP staffing cadence.
- Key drivers & assumptions:
*Demand / member growth*
- Month 1 employer accounts: 2–3 SMB accounts from Philadelphia broker pilot; each account ~30–75 employees eligible
- Member enrollment rate per employer: 40–60% (higher than legacy 15% due to lower price point; sensitivity driver)
- New employer accounts/month: 3–5/month in Y1 ramping via broker channel; accelerating in Y2–Y3 as channels expand
- Average employer size (employees): 50 employees (ACA mandate threshold; SMB focus implied)
*Revenue*
- PMPM: $50
- Annual revenue per member: $600
- Revenue recognition: monthly, per active enrolled member
*Cost of care delivery*
- NP contractor cost per visit: $35–$60/visit (IC NP market rate for telehealth; sensitivity driver)
- At-home visit premium: 2× telehealth rate (~$80–$120/visit)
- Visit mix: ~70% telehealth / 30% at-home
- Utilization rate: 1.5–2.5 visits/member/month (primary + urgent care focus; key margin driver)
- Physician on-call cost: flat monthly retainer per NP or per 100 members
- Care mix (for utilization modeling): Urgent 45%, Preventative 29%, Acute 16%, Chronic 10%
*Gross margin*
- Target 40–60% gross margin at scale; heavily dependent on utilization rate and visit mix
*Opex*
- Sales/broker commissions: 10–15% of premium (standard health broker commission)
- G&A: lean team; 2–3 FTE in Y1, scaling with member base
- Technology / platform: modest build cost; NP scheduling and telehealth infrastructure
- Scenarios (Base / Bull / Bear - which variables flex):
- Bear: Low employer enrollment rate (25%), high utilization (3 visits/month/member), NP cost at high end → margin squeeze
- Base: 45% enrollment rate, 2 visits/month/member, blended NP cost $50/visit, 3 new accounts/month
- Bull: 60% enrollment rate, 1.5 visits/month/member, broker channel scales to 10+ accounts/month by Y2; HR/payroll platform partnership adds volume
- Required sheets / outputs:
- Assumptions - all PMPM, visit rate, cost, and growth levers
- Member Roll - employer accounts × enrollment rate × churn; active member count by month
- Revenue - active members × $50 PMPM
- Cost of Care - visits × blended NP rate; physician retainer
- Gross Profit & Gross Margin %
- Opex - broker commissions, headcount, G&A, tech
- EBITDA / Net Income
- Cash & Runway (given early stage)
- Unit Economics summary - revenue/member, cost/member, contribution margin/member, LTV (assumed churn), CAC
- Scenario toggle (Base / Bull / Bear)
Frequently asked
Is the Vitable Health financial model free?+
Yes. The Vitable Health model is a free Excel (.xlsx) download with live formulas. Sign up with your email and the workbook is yours to keep, review, and edit.
What's included in the model?+
A 5-year monthly forecast with P&L, cash flow and runway, valuation (exit multiple plus a DCF cross-check), MOIC/IRR returns, and unit economics, with live formulas throughout.
How was this model built?+
It was built from Vitable Health's pitch deck and publicly available information, then structured to investment-banking standards as a fully editable Excel model.
Can I change the assumptions?+
Yes. You can change assumptions and the live formulas will recalculate in the downloadable Excel model.
Have more financial modelling questions? Contact us
Created by ex-finance professionals
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